![]() ![]() I think the poles out here and the equipment are not safe. “It seems like the power goes off quite frequently. “I feel like our voices are not being heard,” she said. Shock expressed frustration with Rocky Mountain Power, saying the outages could have been averted “if Rocky Mountain Power did routine checks and kept their equipment up to par.” “We have some great neighbors with generators and were able to things under control,” she said, “but most people around us were not that lucky.” She also said one of her neighbors who relies on oxygen had to scramble to find batteries. Jessie Shock, who lives in Petersboro, said she and twelve of her neighbors had major flooding due to the power loss because their sump pumps were inoperable. “I am just counting my blessings that the heat was the worst of our problems, as I know many others have suffered a lot more inconvenience than my family.” “I can’t even imagine what we would have done if this had happened in the winter,” she said. Jamie Hunter, a resident of Wellsville, said the temperature in her home dropped below 50 degrees overnight Friday, and her four young children “froze when the heater wouldn’t come on.” In this case, getting a new component up from Salt Lake City, taking the old one out and putting a new one in did consume a lot of time.“Ĭomments on social media mentioned multiple complications arising as a result of such a lengthy outage-ruined food, “fried” computer equipment and a chilly night’s sleep to name a few. You think you know what the problem is and what the solution is, so you set an estimated time with the best information that you have, but it turns out that something more complicated is necessary. “Sometimes that happens when you have a more complicated repair. “We do apologize for the fact that the estimated restoration time kept getting pushed out,” Eskelsen said. When repairs failed, a new regulator was ordered. “Once they determined that it was the voltage regulator that was bad,” he said of the second work order, “they had to make a decision, ‘okay, do we go back and repair this thing or replace it?’”Įskelsen said crews first attempted to repair the failed regulator because a new one had to come from Salt Lake City. While Rocky Mountain Power dispatched repair crews immediately, Eskelsen said it took time to diagnose the problems. The second, longer lasting outage was reported at 11:41 p.m. on Friday, with full power being restored at 10:40 p.m. Lights in the impacted communities originally dimmed around 7:40 p.m. Rocky Mountain Power Spokesman Dave Eskelsen said two separate-but likely related-work orders were involved, the first being a problem with a fuse in the Nibley substation and the second being a failed voltage regulator. All Rights Reserved.A large-scale power outage in Wellsville, Mendon and College Ward left more than 2,800 Rocky Mountain Power customers without electricity for nearly 24 hours over the weekend. You can sign in to your Piedmont Natural Gas account or make a payment. If you smell natural gas or suspect a leak, leave the area immediately and call Piedmont Natural Gas at 800.752.7504 or 911 ![]() Gas customers in Ohio and Kentucky, if you smell natural gas or suspect a leak, leave the area immediately and call Duke Energy at 800.634.4300 or 911. ![]() To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801. Be sure to use the mobile phone associated with your account. ![]() Duke Energy and Piedmont Natural Gas emergency assistance, outage reporting and other customer service information tableĮlectric customers can text OUT to 57801 to report an outage from a mobile phone. ![]()
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